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ABSTRACT FROM: Paton F, Wright K, Ayre N, et al. Improving outcomes for people in mental health crisis: a rapid synthesis of the evidence for available models of care. Health Technol Assess 2016;20:1–162.
What is already known on this topic
From a services’ perspective, a mental health crisis is a behavioural change that brings the service user to the attention of crisis services, for example, through relapse of a mental health condition.1 Preventing and supporting mental health crises is a priority in many jurisdictions plagued by fragmentation of health, community and social services, inequities in access and departures from evidence-based practice.2 ,3 Limited access to timely, high-quality services contribute to poor clinical outcomes, unnecessary acute care utilisation, and poor service user experiences.3 ,4 In the UK, the Crisis Concordat, established to improve outcomes for people in mental health crisis, highlighted four stages of the mental health crisis care pathway including: support before the crisis point; urgent and emergency access …
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