Social media is a term used to capture on-line technology which enables people to communicate and instantly share information and resources with local, national and international audiences. Examples of social media include, but are not limited to, Facebook, Twitter, LinkedIn, Google+, Skype, YouTube, on-line blogs, and Foursquare. As social media use continues to evolve and expand, social workers must examine the use of this technology within the realm of professional practice and ethical decision-making.
The overall purpose of this document is to explore some of the ethical challenges and considerations, while highlighting best practice guidelines which are grounded in the CASW Code of Ethics (2005) and Guidelines for Ethical Practice (2005). It is recognized that each province and territory may have their own regulations and guidelines to guide social media use in professional practice which will take precedence.
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