By being observant of how other individuals behave, you may get insight on how they view these 3 components of nonverbal communication.
In a previous article, I outlined the basics of nonverbal communication, including body language. In this article, I want to touch upon its critical components.
These components are 1) perfecting the handshake, 2) knowing the right amount of personal space, and 3) offering the appropriate amount of eye contact. Having a personal passion for travel and coming from a multicultural city, I want to provide insight on how the rest of the world (and patients from those areas) approach the same 3 techniques and how they differ from our customary norms.
Here’s the proper way to give a handshake in America:
Practice extending great handshakes with family members and friends to determine what’s comfortable for you. Trying it out on a friend is much easier than starting out with your patients and professional colleagues.
Avoid giving a handshake that’s too strong because it will crush the other individual’s hand and won’t be appreciated, although giving a “limp noodle” handshake isn’t favorable, either. Aim for a nice middle ground that conveys confidence and respect, yet spares the other individual’s hand from pain.
Here are some handshaking insights from around the world:
2. Personal Space
Personal space is the distance you keep between yourself and the other individual. It varies widely among different cultures in the following ways:
It’s important to understand the personal space requirements of different cultures so you’re not perceived as rude (by standing too far away) or pushy (by standing too close).
3. Eye Contact
Making good eye contact is one of the social skills a lot of young professionals seem to struggle with. However, it can increase the quality of all of your face-to-face interactions, especially with your patients and colleagues.
Other cultures may view our Western norms as inappropriate and even disrespectful. Fortunately, the United States is home to many nationalities, and as a population, we may be more inclined to the customs and norms of one another.
Cross-cultural awareness is an essential skill when working with the public or other professionals from all different backgrounds. But, as a general rule, I’ve stuck with a firm handshake, respectful distance to provide ample personal space, and a good amount of eye contact. By being observant of how other individuals behave, you may get insight on how they view these 3 components of nonverbal communication.