Cultural competence is the ability to understand and interact effectively with people from different cultures, backgrounds and experiences. It also involves recognizing one’s own beliefs, values and biases and being more likely to identify and address issues that can lead to discrimination.
As organizations become more diverse, cultural awareness becomes a higher priority as it leads to:
- Better teamwork and collaboration
- More effective problem solving
- Higher satisfaction from clients, employees, and donors
- Increased productivity
- A greater capacity to manage crisis
In this interactive session, we’ll explore the meaning and value of cultural competency. We’ll also walk through ways to build an effective, responsive culturally-aware organization.
Facilitated by Haneen Mgadlh, Ph.D., Director of Leadership Development and Strategy, Jerusalem Philanthropic Initiatives.
1.5 CRFE credit