Risk frameworks have been developed to help professionals provide an integrated response to disclosures of domestic and family violence.
Workers and agencies can find it beneficial to use a particular framework to guide their practice. A number of evidence-based risk frameworks have been developed in Australia, which include tools for screening, assessing risk, safety planning and risk management. While adopting a framework can help guide practice, assessing risk is specialist work and requires particular skills and knowledge. Not every worker is expected to implement a risk framework, but all workers can benefit from knowing about risk assessment approaches. A part of this is recognising and responding to the 'red flags' that signal when risk to women and children is high. Training in the use of risk frameworks from qualified training providers is recommended.
Understanding risk is an important part of responding appropriately to disclosures of domestic and family violence.
Risk frameworks contain a staged process for responding to disclosures of domestic and family violence. All workers should familiarise themselves with their organisation’s risk framework and the key risks of domestic and family violence they refer to. Training in the use of risk frameworks and tools from a qualified training provider is recommended.
The first step is screening, to identify that violence is occurring. The process continues by asking some general questions about the presence of risk factors and the level of fear the woman may be experiencing for herself or the safety of her children. This is followed by a full and comprehensive risk assessment, best undertaken by specialist domestic and family violence services. Safety planning needs to happen after each stage of the process and is part of helping to manage risk.
Screening, risk assessment and safety planning tools form the basis of responding to domestic and family violence. It’s important to understand that these tools are linked and should be seen as part of an ongoing response process. They should not be used as stand-alone tools or documents, instead they should support the approach outlined in the frameworks.
Knowing what the evidence-based risk factors are does not mean that all workers should do risk assessments. What it does mean is that everyone who encounters domestic and family violence in their work should understand the general issues around risk so that they can take appropriate action. That action might be referral to a specialist agency that can respond with a detailed risk assessment, safety plan and support. In other instances the best course of action might be calling the police.
Each state and territory in Australia has processes for risk screening and assessment. The governments of Victoria and Western Australia have frameworks for screening and risk assessment based on the qualifications, experience and sector of workers. Becoming familiar with these documents is a useful way to gain an understanding of risk and safety. The frameworks can be used in many different work environments.
Services can use these models as a starting point for developing an approach to risk screening and assessment. Where a state or territory does not have a framework, training with a specialist domestic and family violence training provider can also help with developing responses to domestic and family violence that take risk and safety into account.
The two frameworks are listed below with a brief description and links to the resources.
The Common Risk Assessment Framework (CRAF) is also known as the Family Violence Risk Assessment and Risk Management Framework. It was developed in Victoria to guide common approaches to assessing risk where domestic or family violence is present. The CRAF has been an important tool to help to build an integrated system and to standardise responses of services across Victoria. It is used in a diverse range of specialist and mainstream settings.
The framework promotes:
The framework includes:
Visit the Department of Human Services for more information on the framework.
In Western Australia, the Domestic and Family Violence Common Risk Assessment and Risk Management Framework (CRARMF) is used. Now in its second edition, it was developed for use by all government agencies and community sector services. It promotes a consistent and collaborative approach to identifying and responding to domestic and family violence. The CRARMF is based on the Victorian model and modified for the Western Australian context. It addresses some of the particular needs of Western Australian women and children including access to the specific service system and strategies when living in remote areas.
Visit the Department for Child Protection and Family Support for more information on the framework.
Talking about domestic or family violence requires trust. Initial disclosure may not be to specialist counsellors or service providers. A person may talk about their experiences with a health professional, midwife or remedial therapist. It could be a teacher, hairdresser or someone else with whom that person already has a trusting relationship.
Sometimes people will disclose to a service that they have experienced domestic or family violence. Other times, the violence is revealed after a service has screened, or initiated a conversation about their experiences and history.
Regardless of how a person discloses their experiences, it is important to respond to the disclosure appropriately. Responding well means that clients can feel safe and services can meet their needs for support and assistance.
Disclosure should always:
Someone who discloses domestic or family violence needs to feel believed, supported and not judged. There is no 'correct' way of reacting to violence or abuse.
It is important to convey to the person you are supporting that:
Disclosure is a very big step and if a person is not believed and supported, or if they don’t get the help they need, they may be hesitant to seek help again.
It is highly recommended that services working with people at risk of domestic or family violence participate in Training and professional development to support screening and referral. Find a training provider in the Service directory.
Screening is a systematic way of providing the space for a person to talk about domestic and family violence. It usually involves asking clients about their experiences. This might include asking whether there is domestic or family violence in their life or if they have felt unsafe in their relationship. Screening is also known as 'safety checking' in some workplaces. Routine screening for experiences of sexual assault is not usually recommended for mainstream services.
Asking about domestic and family violence should happen in the normal process of conversation, and take place as part of the developing relationship between client and worker. Screening is most effective when it is done with all clients of a service, rather than with select people or groups. It should occur regardless of a client’s demographic background, occupation, faith, culture, disability status or age. This is known as 'routine screening'.
Some services or government departments have policies for screening for domestic and family violence. Managers will be able to explain to staff their responsibilities.
Where the service does not have a routine screening policy, workers can ask clients about their experiences of domestic or family violence if appropriate. In some service sectors (such as mental health, alcohol and other drugs or youth services), it is good practice to screen all clients. In other settings, such as schools, medical providers or emergency services, asking about domestic or family violence will be appropriate where there are potential presentations of trauma or abuse.
If your service does not have routine screening policies and you are aware that domestic or family violence may be occurring, it helps to explain your concerns in a non-judgmental way. It is important to ensure the person you are supporting does not feel targeted or embarrassed.
For example, you might say:
Consider your service or workplace:
If the answer is no to any of these questions, it is a good idea for workers to take part in Training and professional development with a registered training organisation. Find a training provider in the Service directory.
Risk assessment is a structured and systematic approach for understanding and assessing risk. It is linked to safety planning and should be used to support someone who is experiencing, or at risk of experiencing violence. Risk assessments form part of an integrated response to domestic and family violence. Read Understanding risk frameworks for an overview of the complete process.
People living with domestic and family violence know their own situation best. Understanding and assessing risk begins with listening. Through listening, professionals can pick up on cues, ask questions about indicators of violence, and begin the conversation about what is happening for that person. Risk assessment helps to identify the ‘red flags’ that indicate that risk is high. Not all workers will need to use or apply risk assessment tools, but all workers can benefit from knowing about risk assessment approaches.
Domestic and family violence are widespread in the community. When violence or abuse is disclosed, workers need to understand general issues around risk so that they can take appropriate action. That action might be referral to a specialist agency that can respond with a detailed risk assessment, safety plan and support. The most appropriate course of action might also be calling the police.
Risk assessment means making a professional judgement about:
'Red flags' are the evidence-based risk factors that may indicate increased risk. Knowing the red flags is important. Research indicates that for people experiencing domestic and family violence, their own assessment of risk is a critical indicator. This is because of their knowledge and understanding of the perpetrator, including emotional state and changes in the perpetrator’s situation or behaviour that increase danger through potential for violence. For this reason, it is important to ask questions about a client’s level of fear. If a person experiencing violence (or their child) says they are frightened, then they should be believed. Their fears must be taken seriously and safety planning initiated.
Red flags include, but are not limited to:
The period following separation (particularly where a woman has left her partner) is the time of highest risk of being killed or seriously injured. The danger surrounding separation is not confined to the act of leaving the relationship and there are a range of events associated with increased risk of homicide for adults and children. These events include:
If these red flags – or any others included in an organisation’s risk assessment framework – are present, then the next step of safety planning needs to be carefully considered. Support workers who have not received training in risk assessment and safety planning should refer to a specialist service for support. It may also be appropriate to inform the police.
There are many different ways to make a safety plan. A plan needs to be made to suit individual circumstances, to promote safety immediately and be able to change when circumstances change. A safety plan can help to explore options and ideas to increase safety when domestic or family violence is happening. It can also help those experiencing sexual assault when the perpetrator is someone known.
Sexual assault, domestic and family violence services can provide additional information and support. These services can help with thinking about options.
A service might be making a safety plan with a client who is experiencing domestic or family violence.
When making a safety plan with someone experiencing violence, it's important to start by listening. People living with domestic and family violence know their situation best. First listen for, and ask questions about, what has been happening. This will be helpful in understanding the risks. Find out what they already do to increase safety and use this as a basis for helping them to think about what else might increase their safety. The Safety planning checklist can provide ideas about how to develop a plan but not all of the ideas will be relevant.
Keep in mind that there may be multiple perpetrators and other individual needs that influence the plan. Read about Inclusive practice to better understand some of the factors that may be a barrier to safety for people experiencing violence.
It is important not to judge or make decisions for the person being supported. 'Just leaving' is not always a safe option. Keep in mind that leaving is the time of greatest risk to life and safety. It is important to work with a client to build a plan that works for them.
There are some important things to remember when making a safety plan:
These checklists should be used as a general guide to things that can be done to increase a client’s safety. Keep in mind that safety planning needs to be tailored to each person’s individual needs and circumstances.
1800RESPECT provides information for workers from all sectors who support people impacted by domestic and family violence. Professionals can use the phone line or web chat to access information on a range of topics, including supporting clients, finding a training organisation or discussing workplace stress.