1) While this article focuses on how story-centered design can be used to design great products, it’s equally handy when designing learning experiences. Try to imagine a person’s actions step-by-step throughout the experience — beginning with the learning trigger (i.e. initial awareness of a need, training assignment, announcement, etc). Then, imagine the actions of another person in a different set of circumstances. As the article says, this will simulate the users’ experiences, uncover problems in the design, clarify goals, and more.