In this age of technological competence and efficiency, the knowledge and skills embedded in caring practices are often overlooked. Phillips and Benner (1994) identified a 'crisis in caring' across our society, especially involving members of the helping professions, such as nursing. Caring is central to all helping professions and enables people to create meaning in their lives. Caring means that people, relationships and things matter (Benner & Wrubel 1989).
1st Australian ed.
Kozier and Erb's Fundamentals of Nursing p. 464-481