User Behaviour Model for the Evaluation of Interactive Systems
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In Sect. 2.6 research question \(Q_1\) has asked how interactivity patterns can be used in an automatic usability evaluation process. The current chapter addresses that question by three steps. First, Sect. 5.1 of this chapter describes a study in which technical-sociological methods have been used to reconstruct interactivity patterns from observed human computer interactions. Then, Sect. 5.2 will present the qualitative and quantitative results of a related empirical study. Typical sequences elementary actions can be used to identify interactivity patterns. Finally, Sect. 5.3 will show the integration of the insights from the user study into the automatic usability evaluation tool MeMo Workbench. A discussion of the presented methods and results complete this chapter.